The delivery and post-retrofit phases cover all the activities needed to take your project from concept to reality, including design and installation, and then onto resident handover and long-term maintenance.
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When your retrofit project is complete, it is essential that your residents understand how to use any new equipment and what it means for the way in which they live in their home. Without an effective handover, residents will not gain the full benefit of living in a warmer, healthier home with reduced energy bills and your organisation may not see the cost and carbon savings that you expect from your project.